Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: RC76
from Louisville, KY
Verified Purchase:Yes
Great value, product is easy to install and use. The software systematically takes you through the fax filing process from start to actually filing.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nerdcat89
from KY
Verified Purchase:Yes
I’ve been using the HR Block tax preparation software for 15 years. Very easy to use and very accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JimVa2
from Richmond VA
Verified Purchase:Yes
Not as good as past years. Missing key parts . Couldn't efile state because of forms. Now have to wait 1 weeks. I also don't think it calculated my social security right. First time ever I owed and it was substantial. Watched refund calculator on side and when I entered my 6k senior deduction it never changed
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Goodleto
from Live in RV
Verified Purchase:Yes
Software set up time seems to be taking longer each year, even though I have been using this product for well over a decade.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JimDIY
from Metro West Boston
Verified Purchase:Yes
I am a long time customer and year after year this software successfully walks me through our tax preparation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Second year with H&R Block software. Good product - I plan to continue to be a user and a fan.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: blockme
Verified Purchase:Yes
Doesn't cover some topics that normal families use/ pay for/ invest in.
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sm99
Verified Purchase:Yes
Software was not able to handle processing of 1042-S and has led to rejection from IRS two years in a row using H&R Block. There was no other problem overall.
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock