Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
Not like last years
on February 28, 2019
Posted by: dq___
from Marietta, Ga
Did not install like last year's program nor like a regular app. Had problems updating and ended up just being confusing to work with. Had to do a chat to get help to find information that I could not find with online help.
It was sent to me in the mail as usual! I downloaded it but it took too long for it to download! I finally turned my computer off and restarted it the next morning!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The 2018 H&R Block income tax preparation software was easy to use and had many good helps. I felt I was able to prepare our own tax return very accurately!
I've used H & R Block for many years and it works fine. This year the activation code that came with the download didn't work and I had to call customer service . The representative had me going in two minutes. He was very knowledgeable and courteous.
There wasn't much for customer support on questions. I had to call a local HRB office and they helped even though they were not familiar with the software.
I have used H&R for several years and keep returning to it. Very user friendly, but what I like most is the feeling of confidence l have knowing that the final result is accurate and complete.