Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(144,779 Reviews)
Rating breakdown 144,779 reviews
5 Stars
95,530
4 Stars
27,002
3 Stars
9,858
2 Stars
5,104
1 Star
7,285
85%of customers recommend this product.
(
50,199 out of
58,764)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Okay software but the help function is not helpful
on April 12, 2026
Posted by: Anonymous
from Wood Dale, IL
Verified Purchase:Yes
I've been using H&R Block tax software for years. It has gotten better over the years but this year was a bit of a disappointment. Mainly, my problem is with the help system. It has never been great but this year it was of little help at all. One used to be able to get help on the specific topics, questions, and forms but now there is just a general help with a really bad search function. Google was a much better help than the help within the program. That's not right.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (89,930) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
11,529 out of
12,426)
Value
4.5