I have been using this software for years. I usually like it but this year it did not allow most expenses for rental property, Instead it classified them as owner responsibility. Didn't like that part.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I had questions about a form it was telling me to attach but the "help" button was of ZERO help. I then tried the AI help and it simply said, "Im sorry I cannot answer that. What else can I help you with"......NOTHING!!! That's what else you can help me with. I don't think I will be using this again
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Usually use tumor tax, but still have widows 10. Thought i would have a problem since you don't work with Chase. Never realized you can just do VAR-S or L. And not have to put each stock sale in.
Pros: Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Updates when nearly finished with filing and then need to redo. Charged my credit card 3 times for state filing.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.