Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(144,236 Reviews)
Rating breakdown 144,236 reviews
5 Stars
95,248
4 Stars
26,871
3 Stars
9,797
2 Stars
5,074
1 Star
7,246
85%of customers recommend this product.
(
49,908 out of
58,410)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Kj1220
from Surprise, AZ
Verified Purchase:Yes
I have used H&R blick for several years and find it very straightforward and easy to use. This software contains almost sll yhe forns needed to complete your taxes
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Larry1 2025
from Parker CO
Verified Purchase:Yes
For the most part, everything was fine. Then I tried to put in the account number and routing number for my savings account on the Colorado State Farms, and I could not get that to work. As a result, I could not file that electronically and I ended up having to stand in line at the post office to get it mailed to Colorado Department of revenue. So I think you failed on that. For all the good things you did you certainly blew it on that.
Pros: Easy to prepare
Cons: Hard to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Anchorage, AK
Verified Purchase:Yes
I receive income unevenly throughout the year and pay quarterly taxes as they are owed, not in equal payments. For years your software has incorrectly indicated that I do not owe a penalty, despite my completing the 2210 questionnaire. I have learned to complete the quarterly income section of Form 2210 regardless. At that point, if I still owe a penalty, it will calculate it correctly.
This year for the first time it entered an incorrect prior year AGI figure for electronic submission of my tax return. I could not determine the source this number. I replaced it with the correct number from my 2024 return and my return was accepted.
Otherwise everything works as well as TurboTax, from which I switched due to the higher price.
This year for the first time it entered an incorrect prior year AGI figure for electronic submission of my tax return. I could not determine the source this number. I replaced it with the correct number from my 2024 return and my return was accepted.
Otherwise everything works as well as TurboTax, from which I switched due to the higher price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wichita, KS
Verified Purchase:Yes
Just like always, simple, step by step help through the process
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MDUSER786
Verified Purchase:Yes
We have been using H&R Block tax software since the time it used to be called Taxcut. It’s always been a great help in doing our taxes over the years and this year is no exception. Easy to use, thorough and complete solution. Highly recommended.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lodi California
Verified Purchase:Yes
I have been doing my personal income tax myself for about 50 years. And for about 25 or more years I have used the H&R software. I don't have a business, so I use the Deluxe plus state software. For the last 20 years I have been retired, don't receive W-2 forms, but do receive multiple 1099 forms. the 1099s are from social security, pension, and retirement accounts. I also receive 1099s for dividends, interest, and capital gains. The latter increases the complication and significantly increases the amount of time if the returns were done manually. The worksheets alone take a considerable time. With the software the time is reduced considerably.
The complication, I address it by reviewing the results and the system generated worksheets. I e-filed both returns. The process was fairly simple and received my refunds within two weeks.
Overall, the use of the software and the H&R E-file process assured my confidence that my returns were accurate. I was highly satisfied with the H&R Block 2025 Software
The complication, I address it by reviewing the results and the system generated worksheets. I e-filed both returns. The process was fairly simple and received my refunds within two weeks.
Overall, the use of the software and the H&R E-file process assured my confidence that my returns were accurate. I was highly satisfied with the H&R Block 2025 Software
\
The end result is I am assured and highly satisfied my returns are accurate.
The end result is I am assured and highly satisfied my returns are accurate.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3
Feels like H&R does the minimum updates each year
on April 10, 2026
Posted by: Mike in San Diego
from San Diego
Verified Purchase:Yes
Three out of the last four years, it had a software bug. One of them was the same two years in a row.
This year it kept telling me to update my state, even though there was nothing available. I even called your support 800 number. No California update available. Most annoying.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BL46
from Lone Tree, CO
Verified Purchase:Yes
Works pretty well except for some expense categories not transfering from K1's
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock