Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(144,236 Reviews)
Rating breakdown 144,236 reviews
5 Stars
95,248
4 Stars
26,871
3 Stars
9,797
2 Stars
5,074
1 Star
7,246
85%of customers recommend this product.
(
49,908 out of
58,410)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: BamaCzechs
from Huntsville AL
Verified Purchase:Yes
Easy peasy to follow the directions and knock out those taxes
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JoanneRaleigh
from Raleigh NC
Verified Purchase:Yes
I used Turbo Tax last year. I used the H&R Block software this year and it was easier to use and less expensive. 5 stars!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Dear Joanne, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
So many errors this year!
on April 9, 2026
Posted by: Jeffiee
from Portland, OR
There are so many issues with this program! Form 2210 was messed up and wouldn't let me add my information. Now, I am trying to determine my estimated taxes for 2026. Last year, the program calculated how much estimated taxes I needed to pay. This year the entire planning portion is totally messed up. I ask it to help me calculate the estimated taxes and it goes through and asks me how much estimated taxes I need to pay. Then when I add estimated tax guesses, the response is that I need to pay more estimated taxes. If I add that I paid more, it tells me I need to pay even more!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JoeaT
Verified Purchase:Yes
I started using this last year instead of Turbotax because it's cheaper. It's mostly OK, but still has some weird glitches. Like, when it does the review of the problem areas at the end, it brings up a bunch of stuff without any explanation or information about what to do. I couldn't tell that ANY of it was even relevant.
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Taxes aren't that annoying with this software!
on April 10, 2026
Posted by: Camm bamm
from Bay Area CA
Verified Purchase:Yes
Been buying this for years, and it makes things so much easier!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JJ007
Verified Purchase:Yes
It was only that Turbotax was forcing me to upgrade or use their online product which had really bad reviews that I tried H&R. You won me over. I like the way this is constructed.
Pros: Fast
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: bossycoon
Verified Purchase:Yes
The 2024 tax information did not populate the 2025 year taxes. Additionally, after I entered most of the 2025 tax information, when I allowed an update all the information was deleted and had to be re-entered.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
This year’s version is inferior to prior years
on April 10, 2026
Posted by: Rolem
from California
Verified Purchase:Yes
This is about the fourth year that I use your product. It is much less user-friendly than it has been in the past.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock