Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(144,003 Reviews)
Rating breakdown 144,003 reviews
5 Stars
95,140
4 Stars
26,806
3 Stars
9,767
2 Stars
5,060
1 Star
7,230
85%of customers recommend this product.
(
49,774 out of
58,247)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
Have used this program for several years. Accurate, easy to navigate and transfers information from previous year. Also has the capability to download information from Financial institutions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: MJ Ab
Verified Purchase:Yes
She was thorough and willing to find the answer to have my filing succesdfully submitted
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
We completed our 2025 Taxes early this year. I don't know what we would do without the H&R Block Software!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SE Michigan
Verified Purchase:Yes
Previous years of Deluxe+state each had a specific omission or glitch that the interview process did not cover or resolve. 2026 version did not address what to do regarding 1099Q statements. Otherwise the software performed well and filing went smoothly.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
A little too easy, this time! Not sure that the final check was as comprehensive as other years. I probably should have reviewed it more closely before sending it...
But I always enjoy the process!
But I always enjoy the process!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cape Cod
Verified Purchase:Yes
Very thorough, comprehensive, and easy to use and navigate. I've been using this for the last 10+ years and will continue on in the future.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your great feedback! We’re happy to hear you’ve found the software thorough, easy to navigate, and reliable over the past 10+ years. Your continued trust and confidence truly mean a lot to us, and we appreciate you choosing H&R Block year after year.
Written by a customer while visiting HRBlock
Posted by: Franf
from MK
Verified Purchase:Yes
I'm a multi-time repeat customer.. what better way to express my satisfaction?,
Pros: Easy to prepare, Fast
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: VMR11
from MD
Verified Purchase:Yes
I saw a few issues :
Income Section
W-2 number 2 wrote over line 1 on the first W-2 .
It had problems recognizing under 1099-R line 1 = Line 16
W-2 number 2 wrote over line 1 on the first W-2 .
It had problems recognizing under 1099-R line 1 = Line 16
Pros: Easy to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock