Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(143,766 Reviews)
Rating breakdown 143,766 reviews
5 Stars
95,005
4 Stars
26,756
3 Stars
9,738
2 Stars
5,049
1 Star
7,218
85%of customers recommend this product.
(
49,632 out of
58,077)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Bobin Ca
from San Diego ca
Verified Purchase:Yes
I was very disappointed that I could not import my Merrill Lynch financial data this year. Previously I had done this for many years without a problem. I do not know what changed but I was not happy about it since I had to enter the data manually.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: I miss TaxCur
Verified Purchase:Yes
Absolute crap. Gets worse every year. Mailing instructions tell me to print forms with no information entered into them, and help topics are pointless.
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
i have been using H&R Block tax software for over a decade, and I just simply love it!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Software is decent, not all States can you e-file
on April 8, 2026
Posted by: Cher37
Verified Purchase:Yes
The software is pretty good. You can ask questions through their AI, but sometimes AI does not know the answer. Some od the questions in the software require extra research and it took me a while to figure it out. I was able to e-file federal and a State, but the other State the software said e-file was not available, even though i waa willing to pay. That was disappointing. So i had to mail in one State. The other two I was able to e-file. The softeare is pretty good.
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I ALWAYS HAVE TROUBLE WITH THE 1099 R WORKSHEET FOR MY PENSION WITH THIS PROGRAM
ALWAYS HAVE TO DO IT MYSELF THE INTERVIEW WON'T DO IT RIGHT I HAD TO DO AN AMENDMENT THIS YEAR BECAUSE OF IT. MAY GO BACK TO TURBOTAX NEXT YEAR
ALWAYS HAVE TO DO IT MYSELF THE INTERVIEW WON'T DO IT RIGHT I HAD TO DO AN AMENDMENT THIS YEAR BECAUSE OF IT. MAY GO BACK TO TURBOTAX NEXT YEAR
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using H&R Block software since 2017.
It is so user friendly thatv promote it to people that still pay tax preparers because they are to scared to take a leap of faith and trust the software. Once you try it you will kick yourself for not trying it sooner. I LOVE IT. the software gets me too dollar on my returns
It is so user friendly thatv promote it to people that still pay tax preparers because they are to scared to take a leap of faith and trust the software. Once you try it you will kick yourself for not trying it sooner. I LOVE IT. the software gets me too dollar on my returns
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: SamuelA56
Verified Purchase:Yes
I've used this product for multiple years and it continues to simplify the tax-prep process!
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland, Oregon
Verified Purchase:Yes
Bought and used this a couple of weeks ago. Generally easy to use. Only complaint was degree of difficulty in returning to specific previous places without having to go through too many steps.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock