Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(143,766 Reviews)
Rating breakdown 143,766 reviews
5 Stars
95,005
4 Stars
26,756
3 Stars
9,738
2 Stars
5,049
1 Star
7,218
85%of customers recommend this product.
(
49,632 out of
58,077)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from CA
Verified Purchase:Yes
I’ve been using H&R tax software for 20+ years. Very easy to use and pull in prior year information.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Monument, Co
Verified Purchase:Yes
overall a good product. Some updates for k-1 very late
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: ijm75
from Pennsylvania
Verified Purchase:Yes
I thought the federal tax filing was simple. However, the state tax portion has been a nightmare. I can't figure out how to fix it and get my return filed. Every time I fix the areas that are highlighted, more problems pop up including the original highlighted areas.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Detroit,MI
Verified Purchase:Yes
Easy to use. Been using since 1990. Helped me save thousands $$$$$ be doing taxes meself
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Usa
Verified Purchase:Yes
Disappointed a state return was not included this year.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: regitusl
from LA
Verified Purchase:Yes
My Federal E-Filing failed.
Because my wife's AGI did not match last year's AGI or her pin # did not match last year's filing.
We have always filed a JOINT RETURN. And I used the same Pin number for many years.
How can this get fixed?
Because my wife's AGI did not match last year's AGI or her pin # did not match last year's filing.
We have always filed a JOINT RETURN. And I used the same Pin number for many years.
How can this get fixed?
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
TOO many problems this year.
on April 8, 2026
Posted by: TOO many problems
from Arizona
Charged twice for the State. Duplicated some of my uploaded documents and files. NOT as intuitive as the last time I used the program. Links not provided, but just tells you where you need to go for something but not with enough directions to get there.
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using taxcut software for around 20 years and it always gets the job done.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock