Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(143,766 Reviews)
Rating breakdown 143,766 reviews
5 Stars
95,005
4 Stars
26,756
3 Stars
9,738
2 Stars
5,049
1 Star
7,218
85%of customers recommend this product.
(
49,632 out of
58,077)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: panentheist
from New York
Verified Purchase:Yes
I had a much easier go with this product in 2024. This year it seemed like a confusing mess. It was very hard to find information - a lot of dead ends. I'm not sure if I'll use this again.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use but expensive if filing in 2 states
on April 8, 2026
Posted by: Kookie217
from Boston, MA
Verified Purchase:Yes
Easy to use and clear questions to populate the forms required. I have to file in two states and it's frustrating that it costs me more to purchase the second state than it does to purchase the federal + state deluxe version.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minneapolis, Minnesota
Verified Purchase:Yes
HR Block Deluxe is my go to tax package for over 20 years. Great interview questions, all forms are available and love the fact a State package is available.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Chatter
Verified Purchase:Yes
I have been using TAX CUT and H&R Block for over 40 years. My only complaint is that I can buy a NJ filing when I buy my software. I hate that I have to pay for NJ filings when I file my taxes.
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IN
Verified Purchase:Yes
Have been a loyal block user for many years. Some years ago I was a tax preparer for Block in Jefferson City Missouri.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Barny99
Verified Purchase:Yes
Easy to use. E filing works very smoothly. State e-filing should be included in price of the state software.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Wonderland101
from SC
Verified Purchase:Yes
H&R block deluxe with state. Gave me hard time with schedule K-1. It kept referring me to irs instructions. That is not why I use the tax software in the first place!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: artf
from Near Seattle
Verified Purchase:Yes
It seems to do the job, but explanations are unclear and summaries are few. Also, annoying: text size is tooo small and contrast of text is a dim gray.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock