Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(142,938 Reviews)
Rating breakdown 142,938 reviews
5 Stars
94,576
4 Stars
26,563
3 Stars
9,639
2 Stars
4,991
1 Star
7,169
86%of customers recommend this product.
(
49,185 out of
57,515)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Mollym2
Verified Purchase:Yes
First time using it. I found it's navigation awkward. Was not confident that it explored all my options.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CO27
from Tecumseh, NE
Verified Purchase:Yes
I've been using your software for over a decade. Overall I find it very simple to use. My only issue is that sometimes during the final accuracy check, you take me to a page without giving me enough information. It takes a while to figure out what I need to do. If you ac uracy page could tell me where we are (i.e., which business or employer, what topic, or could be a bit more specific about what the issue is) I would have an easier time rectifying the situation.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mesa, AZ
Verified Purchase:Yes
I've used the program ever since it was Tax Cut and before. I generally like it although this year I miss the help with estimated taxed for next year that it normally provided. I had to search for the choices.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JimFitz
from Massachusettes
Verified Purchase:Yes
I found H&R Block tax software to be easy to use. Entry question I had was answered in the extra info tabs when I needed them. I've used other tax software, but it seems to me that HR Block is now my "go-to" solution to doing my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Estero, FL
Verified Purchase:Yes
Used this software for 20+ years without a hitch . This tax season had to include an application for a foreign credit using Form 1116. Certain quirks with entering foreign income kicks out the ability to e-file the full return. This needs to be fixed!
Pros: Easy to prepare
Cons: Hard to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: samcm
Verified Purchase:Yes
Have used your program for many years and always find it easy to use and meets all my needs!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ald22
Verified Purchase:Yes
Been using for at least 20 years . Great software couldn't be any easier to use.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
Been using for 0ver 20 years now. Never disappointed
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock