I keep coming back to Tax Cut, probably 20 years or more.
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
As a first time user of the HR Block Fed and State Deluxe Tax Program, I was very pleased with the download process, ease of program use, and accuracy. Also, easy import of previous Turbo Tax data and financial institution downloads.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The software eventually performed. But much anxiety was experienced along the way. After inputting numerous statements and attempting to file, the software would not load the file because "1 is not valid." That error message continued to be received even after starting a new return and reinputting all statements. After an update, the software worked as expected.
Along the way, support was less-than-helpful. One agent ended the online chat without responding to questions. Others indicated that the problem was known but there was no date for when the issue would be resolved. HRBlock's communication was pretty awful.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.