Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(142,175 Reviews)
Rating breakdown 142,175 reviews
5 Stars
94,173
4 Stars
26,387
3 Stars
9,535
2 Stars
4,951
1 Star
7,129
86%of customers recommend this product.
(
48,759 out of
57,005)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
good software, some degradation in capabilities
on March 31, 2026
Posted by: dave123456878
Verified Purchase:Yes
I have used this for over 20 years and for the most part like it. I had a few issues this year, primarily related to the communications between the federal and state filings. Some changes made to the federal filing did not transfer to the state package and these had to be manually adjusted in the state version. Also it does not manage stock options well requiring manual adjustments made to stock transactions that are also covered via a w2.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KMAN 88
from FLORIDA
Verified Purchase:Yes
HAVE USED FOR THE LAST FIVE YEARS OR MORE AND VERY FAMILAR WITH THE FORMAT. EASY TO USE WITH UPDATES AVAILABLE ALONG THE WAY!
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: opinions are a pain
Verified Purchase:Yes
Everyone wants you to fill out an opinion survey; what a pain!
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Efraim
from Colorado
Verified Purchase:Yes
Easy to use and got a really big federal and state refund.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Yaba27
from Queens NY
Verified Purchase:Yes
I have been using this product for years and it is great and easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AB1945
from Ohio
Verified Purchase:Yes
Easy to use. Electronic filing eliminates worry. Electronic banking solves mail theft issue.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Was great until I tried to make an electronic pmt!
on March 31, 2026
Posted by: CDan36
from Tampa area, Florida
Verified Purchase:Yes
I've used H&R Block software for several years. Until this year, I've always been satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MAndrake1627
Verified Purchase:Yes
Good product but could be better at showing where to place Payer ID #.
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock