Too complicated, not enough explanation especially end reviews that show ?posible errors but no explanation of how to fix. Window too small to even identify what form is in question
I've used h&r block for years but this year was the worse experience. Had so many issues that we never had before. I will look elsewhere next year. So disappointed.
It works. I just enter the information from my forms and I am done in less than half an hour. I had an issue entering some retirement account information, but the system caught it before my information was submitted. I like the audit-risk assessment. Not always accurate in my situation because the algorithm isn't programed for the situation I find myself in, but otherwise it would be accurate
Pros: Easy to prepare, Easy to import documents, Fast