Tax return submission communication was excellent.
on March 27, 2026
Posted by: John567
from PA
Verified Purchase:Yes
Software downloaded and worked well. Note PA State return: Schedule D did not contain or reference the related detail on the Schedule D worksheet (individual sales). Digital Asset receipt/sale question was not asked in the PA State interview. Answer did not carry forward from the Federal Tax interview.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using H & R Tax programs for at least 15 years and will continue using them in the future.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
I was not able to bring forward all my 1099-Rs so I had to manually reenter them. Then, when I changed an address it kept changing the federal withholding to an earlier entry. I finally had to delete all 1099’s and again manually reenter them. Also, I wish the program would prompt me to update the program prior to paying for a State filing fee as it results in multiple charges. It eventually gets remove but it’s frustrating. Seems like this year did not go as well for me as earlier years
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Bought as I have over last 8 years. This year my federal medical deduction didn't transfer to my state return. Thank God I always double check.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Stan, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.