Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(141,460 Reviews)
Rating breakdown 141,460 reviews
5 Stars
93,788
4 Stars
26,219
3 Stars
9,457
2 Stars
4,908
1 Star
7,088
86%of customers recommend this product.
(
48,350 out of
56,522)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Irenes
from Colorado
Verified Purchase:Yes
I have always purchased this program every year
However this year I made an error regarding last years report and the IRS rejected it on line but there was no way I could correct the error and had to mail the report. This seemed unnecessary and costly.
However this year I made an error regarding last years report and the IRS rejected it on line but there was no way I could correct the error and had to mail the report. This seemed unnecessary and costly.
Pros: Easy to prepare
Value
1
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baltimore, MD
Verified Purchase:Yes
I've been purchasing H&R Block software for over 20 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
So happy H & R Block puts out the BEST product. So easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Had a problem
on March 27, 2026
Posted by: Bill 3507
from Overland Park, KS
I have a K-1 from my previous employer, the fifth largest CPA firm, which treats my retirement benefits as Guaranteed
Payments for services, not subject to Self Employment tax. They have a private letter ruling from the IRS for this treatment. Turbo tax can handle this reporting but HRBlock has a hard and fast rule that it is subject to self-employment tax. I had to report the income as "other income" to circumvent this obstacle. I will go back to turbo tax
next year. I had switched to HRBlock because Turbo Tax had a glitch on the Missouri return in handling Missouri
income tax withheld from the retirement payments. i will not be required to file in Missouri next year so that problem
will not be present.
I had an additional problem importing prior year tax data from Turbo tax, but overcame it by opening a new return
and doing the importing process again which was partially successful. When I was ready to e-file the prior year
AGI on the input form was 0 instead of the correct number. The place where the prior year AGI is entered would not respond to put in the correct AGI. I overcame it by putting the correct AGI in under my wife's name.
Payments for services, not subject to Self Employment tax. They have a private letter ruling from the IRS for this treatment. Turbo tax can handle this reporting but HRBlock has a hard and fast rule that it is subject to self-employment tax. I had to report the income as "other income" to circumvent this obstacle. I will go back to turbo tax
next year. I had switched to HRBlock because Turbo Tax had a glitch on the Missouri return in handling Missouri
income tax withheld from the retirement payments. i will not be required to file in Missouri next year so that problem
will not be present.
I had an additional problem importing prior year tax data from Turbo tax, but overcame it by opening a new return
and doing the importing process again which was partially successful. When I was ready to e-file the prior year
AGI on the input form was 0 instead of the correct number. The place where the prior year AGI is entered would not respond to put in the correct AGI. I overcame it by putting the correct AGI in under my wife's name.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great!!!!!!
on March 27, 2026
Posted by: Rtch2
from NJ
Glad I used it again. Used it now for over 10 years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have always been able to download my stock trading information. However this year Bank of America is not an option and I had to enter all of the information manually.
Since Bank of America a major national bank I never thought that there would be a problem.
I will not purchase your product again.
Since Bank of America a major national bank I never thought that there would be a problem.
I will not purchase your product again.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Always smooth sailing
on March 27, 2026
Posted by: MartyNj
from NJ
Never a problem, imports flawlessly, efile is a breeze.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Yeap37
from NC
Verified Purchase:Yes
We did get refunds from Fed n State. Program price is getting a little too high
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock