I have used the program for many years. The 2025 version seemed to have fewer editing options
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I am extremely disappointed the HR no longer supports downloads from Merrill
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
In general, I was able to construct all aspects of my tax return. However, I was not able to pass the fed return check and there was no support to help me resolve the pfoblem.. So I had to mail paper versions.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I had never used a tax software package or filed my income taxes electronically before 2026. A friend recommended H&R Block's package and, although there were a few places I got confused, the overall experience was pretty straightforward. I feel confident that my taxes were figured correctly and the process of actually filing them electronically was simple.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!