as usual it is a very easy software to use and I love how seamlessly it imports the previous years data.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Instructions should be clearer, I had to go back several times and check my work. Under "take me to" the program should allow you to edit the form in question
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Interview great too!
on March 23, 2026
Posted by: msona
Used the AI feature several times; got the answer I needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I have used HR Block's tax program for at least 15 years. It is convenient. I had problems when I tried to do my daughter's taxes (she lives permanently in Denmark), but now her income/taxes are so complicated that she uses a specialist. I often have some issues with the Massachusetts state tax form.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Good, stable software. Been using it for many years. They continue to improve the software. Had no problems with it. Company has a good reputation and stands behind their program. Highly Recommended.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I'm only sorry I didn't start using this years ago. Honestly, I only switched from TurboTax because it no longer worked on Windows 10, but once I started using H&R, I found it to be even more user friendly and very simple to navigate. I'll be using it every year!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
This is either the 5th or 6th year I have done my own taxes using this program. It is pretty much user friendly unless you have something that is not the norm. Sometimes I have to read the question several times, That is not because of the program, it is because I want to make sure I understand exactly what information to input. I will continue to use this.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
best in business, multiple updates ensuring accurate results.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!