Foreign Tax process is a mess. Hard to follow & reconcile
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
This software had the tax updates included before the other softwares on the market, enabling me to file earlier and get my refund much faster.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
It doesnt work and it knows it but doesn't fix it
on March 22, 2026
Posted by: jaffers
I can't file my return because it doesn't correctly calculate the QBI for my K-1. It knows this and tells me I have to wait for an update but updates come and go and it doesn't get fixed. I can't believe that I'm paying for something they know is broken but won't fix.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used H&R Block for many years and have always been completely satisfied with the software. It is easy to use and gives me good results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Will NOT buy your product in the future. Created 3 returns of my 2025 taxes and got 3 very different results. You would think when using the same tax information, a least 2 of them would have been the same.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Calls for software is too high for what it delivers.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
I called the local store and the lady said she could’t answer my question because their system is different than the IRS uses. ??????
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used the software for 7 years and find it easy enough to use, reasonably priced and accurate. Seems to meet the needs of the average individual tax filer. Purchase the Fed with state bundle. Must pay extra for state online filing but no extra charge for printing and mailing state. Fed online filing free.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!