I've used HRB software since 2005 and am in the main pleased with its user-friendly guidance and software processing/filing of the IRS forms. However, I am not pleased with the K-1 guidance and would suggest HRB do all the research required to make sure that either the software or the IRS' Partnership instructions provide detailed guidance on specifically how to handle of all the codes that can appear in the K-1, especially in Boxes 11, 13, 16, 18 and 20!!
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
It's my third of fourth season using your software. You don't pull the validation problems Turbo Tax does, which I had trouble with at least on two tax seasons and sought an alternative to them. Plus, your tax app is just as good as theirs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The program was a bit hard to do as there was little instruction on its use. Even the AI was no help. After spending a lot of trial and error time I finally got my return successfully e-filed.
Cons: Time consuming
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Very good program, one complaint. It did not catch I double entered a duplicate interest income.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
IT SUCKS
on March 21, 2026
Posted by: Bigthundturd
Having a horrible time trying to fil out information, program doesn't play well with humans.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been using H&R block tax software for years, actually started when it was called Tax Cut, at any rate I like the federal and the state. It does a great job, takes the complications out of filing taxes for ME!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!