Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1
What Happened????
on March 1, 2020
Posted by: prescient
from Chicago,IL
From 2015 to to 2018, the best Tax software I have ever used, now this is terrible.
1st issue was opening the program (on a Mac 10.14+) you will get an error about permissions for the directory (it installs in the Shared user folder). the software is too stupid to create a folder and ask for elevated permission. The 'Help" suggested deleting the app and reinstalling it which does nothing to solve a permission issue. The fix is to create a new folder as a local admin in the Users\Shared\H&R Block\ directory called "2019".
Importing data was flawless in all previous years. This year, it prompts over and over for corrections on last years tax return. Why? How does it not know what my deductions were last year when it has access to that tax return?
This is really difficult program to use now - it's labor intensive and agonizing. Since my taxes are relatively simple, I would have been better off grabbing a 1040 from the post office rather than using this pile of offal.
1st issue was opening the program (on a Mac 10.14+) you will get an error about permissions for the directory (it installs in the Shared user folder). the software is too stupid to create a folder and ask for elevated permission. The 'Help" suggested deleting the app and reinstalling it which does nothing to solve a permission issue. The fix is to create a new folder as a local admin in the Users\Shared\H&R Block\ directory called "2019".
Importing data was flawless in all previous years. This year, it prompts over and over for corrections on last years tax return. Why? How does it not know what my deductions were last year when it has access to that tax return?
This is really difficult program to use now - it's labor intensive and agonizing. Since my taxes are relatively simple, I would have been better off grabbing a 1040 from the post office rather than using this pile of offal.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: lerg
from Southern California
Verified Purchase:Yes
Easy to follow format. Imports previous yr's info, saving time. Accuracy Check alerts errors to be fixed.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: bob489
Verified Purchase:Yes
very easy to use, good to compare this year vs last year, easy to make changes if you discover an error before filing
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use software.
on March 1, 2020
Posted by: Anonymous
from Prairie View, IL
Easy to use even for first timers, saves money. I've been using it for 10 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
worked perfectly
on March 1, 2020
Posted by: run26
from Central Illinois
Our taxes are a little more complicated due to business income as one source. Software was easy to use and caught a minor oversight I had left out saving a hassle over a small amount. Return was accepted by IRS within 30 minutes of submission
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: billcor62
from NY
Verified Purchase:Yes
I'm retired , it was easy to file my tax return on line with this software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bernie H
from CO
Verified Purchase:Yes
Have used this program for years. I find the directions easy to understand and the flow works. Love the e-filing--usually have my return in 2 weeks or less.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Shiloski 123
from PA
Verified Purchase:Yes
Quick and easy, comes in the mail and no hassle loading and using.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock