Easy to use and understand. Multiple options to transmit data. Fees if you need help of the chat and choose to e-file may equate to close to same as going in person.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I found it a little difficult when going through the itemization's. However, I also learned that I should just skip them after this year If you do not need to itemize, it's a great product. That is particularly true when trying to list donations, of which we do several.