The software makes tax prep easier. The state program disappointed though. The West Virginia state program doesn't allow e-filing when claiming the Motor Vehicle Property Tax Adjustment credit. Seems like a simple program update for place to enter the Credit Claim Number that the state requires for e-filing when claiming this credit.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Software is more difficult to use than TurboTax, but it finally worked. Ilogical placement of California estimated tax payments in Federal section. Had to search for it. Good update system.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!