The software has a very good walk-thru each step process flow. The "explain" entries provide good information which make it easy to further explore outside the app if necessary.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Unable to file electronically for second year. Mac OS/
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
I have purchased the software for several years. It works pretty good but is much more software than I need for the 3-4 returns I do for myself and family. The kids have been telling me I need to switch to taxact which they say is free and simpler to use.
Pros: Maximizes refund, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have used this software for several years, always easy and quick.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Ease of use is a 5 Star
on March 21, 2026
Posted by: trc3iii
from Naperville Illinois
Easy to use and I liked the updates to the program. To get the best value I used Groupon to download the software rather than use the Cloud version. I like the control of having it on my laptop and putting the documents in the Cloud.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!