Processed my returns on Feb 2 and I got my state back on March 2nd, but still have not received my Fed return. I have been using Turbo tax until this year. Perhaps the switch to another software has slowed it down? Can you please give me an update.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We purchased this because of the price. The price of TurboTax had gone up a lot. However, HR Block software was easy to install and use. Easier than TurboTax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
H&R Block tax software is very easy to use and helps make filing taxes a quick process. Importing prior year saves time and navigation is pretty intuitive. The one thing that could be better is the review process; it flags certain values but does not always explain what the issue might be.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Very difficult to online file, we have online filed for years and this year we had to paper file due to software issues and sitting on hold for two plus hours isn't a way to treat customers
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I am happy with all features of HR Block, except of Print part. I could find the way to print a copy only including Form 1040, and to print flexable combination of forms between federeal and states.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!