Was a TurboTax user for many years. That ended this year when TT was no longer compatible with windows 10. Big mistake on their part, I liked H&R better. More user friendly and cheaper to boot.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Worked very well on my two federal returns. Absolutely loved that I wasn’t forced to upgrade Windows like that other tax software! TY!! Only suggestion is there sh be a shortcut way to resume the interview after jumping to a form(s). Not a biggie. You just hv to know/remember what topic/form you left off at during the in progress interview process. Otherwise, Deluxe worked flawlessly. The price point was right compared to a) historical pricing, b) vs online preparation methods (which are way over-priced) and c) the other tax software company.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Irritates me that you purchase the state software but cannot file it electronically without an additional cost. I utilize it but then file using the free state website. Creates extra work but I will not pay an additional fee over what I already paid.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Disappointed this year. The state taxes did not include all of the forms. I had to complete manually and mail.
Cons: Time consuming
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Been using for over ten years, so much better than paper.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Very good, could be improved
on March 21, 2026
Posted by: coach1985
from home
Was using TurboTax but switched to H&R when Intuit decided to do everything online. I don't want my personal data exposed to multiple attack vectors. H&R was fairly straightforward if a bit terse and an interface that is a little clumsy but I experienced no real difficulty and notwithstanding some personal questions finished rather quickly. I will continue to use H&R.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Everything works pretty well; a few things are a little confusing.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!