I bought a federal and 1 state license. The federal worked and was filed. I was never able to download or use the CA state license. I gave up and used turbo tax for state.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Did my Fed atax return on your software. No problem! My State return, however, didn't turn out so well. Not happy with the State (SC) return calculated by HRB.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
We have used H&R Block software for the last several years to e-file our Federal taxes and print our State taxes to mail. We love that all our personal information is transferred over from the previous tax year. H&R Block Federal + State is our choice for filing our taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Needs work
on March 20, 2026
Posted by: bad edition
from Liverpool, NY
I used this program for years. However, this year, the program would not let me e-file because there was information in the Schedule 1 24k section. Relative to that, it also showed that as an error that I had to correct to e-file, however, it said that I had two errors to correct. It turned out to be the same reported error twice. The printed tax return didn't show and additional information that wouldn't have been in the e-file version. In any event, my sister had the exact same information in her Turbo Tax program and she was able to e-file. This problem has cost me lots of time and money to mail the returns.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.