I bought a federal and 1 state license. The federal worked and was filed. I was never able to download or use the CA state license. I gave up and used turbo tax for state.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We have used H&R Block software for the last several years to e-file our Federal taxes and print our State taxes to mail. We love that all our personal information is transferred over from the previous tax year. H&R Block Federal + State is our choice for filing our taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Needs work
on March 20, 2026
Posted by: bad edition
from Liverpool, NY
I used this program for years. However, this year, the program would not let me e-file because there was information in the Schedule 1 24k section. Relative to that, it also showed that as an error that I had to correct to e-file, however, it said that I had two errors to correct. It turned out to be the same reported error twice. The printed tax return didn't show and additional information that wouldn't have been in the e-file version. In any event, my sister had the exact same information in her Turbo Tax program and she was able to e-file. This problem has cost me lots of time and money to mail the returns.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.