Fairly easy to use. Navigation isn't too bad; could be easier. AI help is worthless, though. Sometimes I need a little guidance, but help doesn't provide it.
Much cheaper than TurboTax
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using TurboTax for years but they didn't have a progrfor widows 10, so I decided to try you.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using HnR Block tax software for more than 10 years. Recently I see that it is buggy. When I get into the section to record interest income, dividend income and capital gains from stock sell, I see that as I add entries, some of the previous ones get replaced. Sometime the names I put on the items get replaced with some other names. I also see that when the names across two items is the same the behavior of the list is unpredictable. I do receive multiple 1099s from the same institution for different accounts, so name can be same. Hopefully HnR Block can address this in future years.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve been using the Deluxe for a lot of years and wouldn’t change a thing. It’s easy to use and if I have a question I call and always get an answer that makes my job easier doing my own taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!