Have used the software for quite a few years this was the first year we were frustrated with forms under the new tax deduction for 2025 that we had problems filing. Wish H&R Block would of had some notice that the delay and error codes we experienced was because the forms were not available yet instead of trying and trying to correct possible problems.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
it was complete but the questions asked were more than a little confusing partly it’s issue partly their design. I am a person challenged in eyesight no ability to zoom text size in app was a major downgrade on app.
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I've used this software for years and have great luck using it. This year I got a letter from the IRS. They did not receive my bank information which I know was filled out. Took care of it but wonder how thats possible or did they screw up.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Used H&R Block tax software for years. A great product that allows me to get my taxes done accurately and efficiently. Also to do the extended families done for less total cost.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I’ve been using this software for several years and it always performed fine. What I would like to see in a report would be the tax calculation in detail, expressing the incremental tax rate and how close I am to the next tax rate up or down. As a retiree, that info helps plan IRA withdrawal rates.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!