Product is good and use it every year. This year you had a bug in the software with the 8962 form not allowing e file until the fix was implemented innovate February delaying ability to file
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Software installed my federal taxes for my state taxes saying I had a refund when actually I owed 528 to the state of Iowa I’ve tried to call to get it corrected and no one‘s able to help not happy
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.