Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(139,241 Reviews)
Rating breakdown 139,241 reviews
5 Stars
92,475
4 Stars
25,768
3 Stars
9,225
2 Stars
4,806
1 Star
6,967
86%of customers recommend this product.
(
47,019 out of
54,978)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Central NY
Verified Purchase:Yes
The very best tax preparation software on the market!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PCB Florida
Verified Purchase:Yes
I’ve been using H&R Block tax software for many years. I highly recommend it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: fbalko7
Verified Purchase:Yes
Correct bugs before releasing your product.
Having to Call to complain and wait for an update to fix a flaw, not caused by any Federal changes, is unacceptable!
Having to Call to complain and wait for an update to fix a flaw, not caused by any Federal changes, is unacceptable!
Cons: Time consuming
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Always reliable and easy to use with simple instructions guiding you through each question. Easy and fast filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Upstate NY
Verified Purchase:Yes
I have been using H&R Block Tax Software for several years. That I continue to use it shows that I am generally happy with it.
The one weakness for me is that entering a Qualified Charitable Distribution (QCD) is not intuitive. In fact, if I didn't realize I could exempt that income, I could have easily overlooked entering it. My brother had the same problem. We ended up using notes we had made last year to help us with the process.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: CPA Greg
from Orland Park, IL
Verified Purchase:Yes
I bought and paid for the deluxe version ad state. In order to file the state return, there was no apparent option to file electronically but to pay another fee to file. In effect I was charged twice. That is awful! Additionally, I need to file an amended return and there is no apparent way to do this!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: morris359
from WI
Verified Purchase:Yes
It has always been good in the past, but this year there was a glitch in the software. After I sent the taxes in electronically it showed I owed money but when I sent it in it showed I was getting a refund. a difference of one thousand dollars. It took a while to find but the software kept dropping a deduction for me after completing. I did not owe and the correct version was sent in but I just had to wait it out and see what happened with the state since there was no way I could see to verify what was sent in.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: VTFishhead
Verified Purchase:Yes
Been using this software for better than 25 years. Would not use anything else to do my taxes.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock