You have a cliche in the state form. I had problems with it at the end filing and finishing the program. Had to restart several times. It did print out federal at the end. My daughter had the same problem. I tried the reinstall it like the person said in chat time. I do Philip taxes for him. It's really my tax program I purchase from you guys online downloading. I rather have the CD cause I can always reinstalled it. Name is Marilyn Brantley I have used you tax program for years. I don't care for downloading .
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I bought the program early in the year. Had to wait until end of February before I could file my taxes. That was a federal instruction. Easy to use and was done in a short time.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have been using for over a decade. Never had an issue. Never had an IRS question about a return. Like that certain information carries over from year to year, automatically.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Ai was less than helpful with my question no matter how I phrased it. Had to go to IRS.org yo get answer. It was better when you got help by person one one subject.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
H&R Software makes it quick and easy to do your taxes I've been using it for 10+ years. My daughter has lived and worked in 6 different states and H&R makes it simple to download the state software that is needed. All the federal data flows seemlessly to the state.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!