I have used H&R Block Software for maybe 20 years now and found that their interview process is very good for finding out the details necessary to correctly and completely prepare my Income Tax.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Didn’t specify where to find non taxable overtime deduction,
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Federal program didn't carry forward the correct amount. Had to manually correct the number.
State program, which guaranteed that it was 100% accurate, was audited by the state. They found an error.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.