I'm disappointed with this year's software. I imported financial information from 2 separate firms and for some reason the program mixed the the firms name up and attributed the sales to the wrong firm. Also for one of the firms the long term and short term gains totals were incorrect while the overall sales proceeds were correct. I was able to make the necessary corrections but spent way too much time preparing my return
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.