I have been using this software for many years and continue to be pleased with its clarity, organization, and ease of use. I trust it with my tax preparation and filing.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Overall, OK and I have been buying it for years. However, sometimes individual items you need can be hard to find. On the other hand, I finally reached a live human who helped me find the one obscure item I needed -- the place to enter a 6 digit PIN rather than a 5 digit PIN from the IRS.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Makes doing my taxes myself possible. The investments download feature saves me from having a CPA do my taxes. I know everything is in the correct box and everything is included. All the math will be correct as long as the correct numbers are in there. I do go back and verify the numbers. I have useds HR Block for many years and that has helped me keep up with the complex changes of my taxes.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Overall, the Federal side of the tax software was efficient and straightforward. What I did NOT like was the obvious sexism of the male being the taxpayer and the female being the spouse. In the future, I hope the software writers use the FIRST NAMES consistently when separate information is needed from those filing Married, filing jointly. The State side of the software is lacking, difficult to understand and not enough "Learn More" options. My overall rating if I included the State review, I would have given this 3 stars instead of 4.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.