The program was excellent. Only problem I was unable to enable the file by mail directly from the computer with the program and had to use regular postal service.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Good as normal but refunds on software aren’t easy
on March 20, 2026
Posted by: Chris Garrod
from Boston, MA
Verified Purchase:Yes
Good as usual except I bought Delaware state return and it told me almost immediately that I could not use the package and have to file manually as I was a part time resident. Now I have to call to get a refund. You are wasting my time.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
OK job. Not good not bad. Worst thing was they charged my credit card twice to file state. We will see how they do when I get audited.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
We've used this software for many years but this is the last. There are forms missing for WV so we have to print and mail our return. This is the second year we've had to do so. Will purchase a different software brand next year.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I'd like to see better explanations during the accuracy review. Larger print would be nice, too. However, overall I like using this product.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
HR Block Deluxe and State 2025 tax year. I have used HR Block for my taxes several years now. I am very happy with it. I gave 4 stars instead of 5 because nobody is perfect. If there was a 4.5 i would have given it that.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.