Error in 2025 program My Naics code has always been 811120. This years program copied that number from last years taxes. In accuracy review it refused to accept that number and would not let me file. I had to input an inaccurate Naics code to allow me to file.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
I have used H&R Block software for well over a decade. The software works fine, but the cost keeps going up… separate fees to efile in certain states, additional state programs add up for those who have to file in multiple states and there does not seem to be any benefit for being a longtime Block software customer.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
This is a plug and play software for the most part. The only issue I encountered was that if the "government obligations are reported inside a brokerage account (such as Money market sweep account tied to federal government obligations) it does not have its own schedule B entry and can be easily missed as a state exempt income.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!