Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(139,657 Reviews)
Rating breakdown 139,657 reviews
5 Stars
92,727
4 Stars
25,845
3 Stars
9,269
2 Stars
4,827
1 Star
6,989
86%of customers recommend this product.
(
47,279 out of
55,278)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
Minnesota M1PR locked to soon
on March 19, 2026
Posted by: MNDan
I give a three star because of the error in logic when filing and preparing Minnesota's Homestead Credit refund.M1PR.
To file Federal and State you also need to fill out Minnesota's M1PR. Because the state sends out the final Statement mid March there may be changes from the Proposed Statement that needs to be filled in before the Federal and State can be filed. so the amounts are proposed and may be different that the actual taxes due sent out mid March. All forms are locked so the M1PR can not be edited if there are changes as there is with mine. Ten Dollar difference in my case but none the difference because the form can not longer be edited if Federal and Stated are filed. The M1PR should not be locked when filing Federal and Stated forms early. Early means before mid March.
To file Federal and State you also need to fill out Minnesota's M1PR. Because the state sends out the final Statement mid March there may be changes from the Proposed Statement that needs to be filled in before the Federal and State can be filed. so the amounts are proposed and may be different that the actual taxes due sent out mid March. All forms are locked so the M1PR can not be edited if there are changes as there is with mine. Ten Dollar difference in my case but none the difference because the form can not longer be edited if Federal and Stated are filed. The M1PR should not be locked when filing Federal and Stated forms early. Early means before mid March.
Pros: Easy to prepare
Cons: Hard to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Oshko
from Hazard, KY
Verified Purchase:Yes
It works fine. Asks all the questions I needed to answer and calculated the numbers accurately. It's not a pretty as TurboTax, but it works the same. Nice that it is cheaper.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: n0tImpressed
Verified Purchase:Yes
Buggy software with changes to certain Fed forms not carrying over to State w/out manually deleting and recreating them...makes you wonder what else is broken. Poor prompts and explanations regarding rent and royalty entry, and once again I find myself wasting large amounts of time calculating manual deductions only to find the standard is better. Why can't you simply throw warnings periodically to show "you'll need $$$ more deductions to make this worthwhile" rather than making people go through the entire range of entries to find out it was a complete waste?!!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Easy bezzie
from Melbourne Beach, Florida
Verified Purchase:Yes
Been using this program for several years. Love the fact that it has names, id# etc stored for 1099s which saves a lot of time and typing .
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I bought this and initially, even though it said it was up to date, it wasn’t, and caused a great deal of frustration.I did my taxes with pen and paper and eventually the software matched up. First time I’ve had that happen since the software was created.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from BUXTON NC
Verified Purchase:Yes
Easy to follow. Remembers all info from last year. I feel like it gave me all the deductions available.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bertfam
from Bakersfield
Verified Purchase:Yes
Very confusing when I went to amend a tax return after somehow when we filed my daughters it did not pick up that she was not claiming herself and we had to resubmit ours manually. It should be smart enough to ask those questions or prompt us when filing multiple returns in the family
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Not happy with this
Verified Purchase:Yes
Every year I have a problem with your Mac program . The free state download sends me to a pay wall . This year I spent 2 hours trying on phone to get it to work .also program does not up date on safari. Last year figured this out and sent it notification and they didn’t fix this year . I don’t want to but next year turbo tax .
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock