Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(137,988 Reviews)
Rating breakdown 137,988 reviews
5 Stars
91,635
4 Stars
25,521
3 Stars
9,129
2 Stars
4,770
1 Star
6,933
85%of customers recommend this product.
(
46,245 out of
54,131)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Pepeito
Verified Purchase:Yes
There is a problem when you are filing jointly and the and you have a real estate property the system does not let you choose who owns the property.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cbow
from Colorado
Verified Purchase:Yes
I have been using HR Block tax programs for more than 25 yrs. It does the work quickly and accurately. I used it early on with my business and it made light work of depreciation and investment income. I would never change to another program. It is getting quite expensive however especially for simple returns. Simple due to tax code changes and retirement.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OH
Verified Purchase:Yes
This 2025 Tax version was complete. The tax return was easily completed in stages to accommodate certain information that was slow in coming in.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rcau
Verified Purchase:Yes
Straightforward and easy to use, made filing our taxes a much less onerous task.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Linkable
from Boston
Verified Purchase:Yes
I bought then won't down load it took a hour on phone and online to fix the problem
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland,OR
Verified Purchase:Yes
Error in 2025 program My Naics code has always been 811120. This years program copied that number from last years taxes. In accuracy review it refused to accept that number and would not let me file. I had to input an inaccurate Naics code to allow me to file.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Juan40
Verified Purchase:Yes
I have used hr block to do my taxes every year and very please with the results.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ted3333
from New York
Verified Purchase:Yes
Been using the problgram for over thirty years so I am a fan. everything in the program worked well
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (88,244) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
10,516 out of
11,353)
Value
4.5