this year the software was very confusing compared to past years, it did not take information from my old return this year as well as it had in previouse years.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I have used the H&R Block format for the past 4-years and have no complaints with the results. I have saved a lot of money by doing the taxes myself compared to bringing them to a CPA.
Had some issues loading the application from the web. I had to contact customer services for help. I had a small issue with completing taxes for submission which I also had to contact customer services to resolve. I have used H&R for years to prepare my taxes without issue. However I always purchased the disk version and never had an issue. I will be going back to the CD for future preparations !
I tried the iPad online prep method first but was not happy. Very difficult to see what was being completed. Felt like forms and worksheets were being purposely hidden to assure payment at the end and then you could see the info. I want to be able to clearly review what’s going on while doing the return so I ended up purchasing the computer version and was quite happy with it