Program works well. My biggest complaint is with printing. Would be nice to print return one page at a time (to allow for both sides) to prevent wasting so much paper.
I wish that when it comes to deductions the first question would be "Do you want to itemize or take the standard deduction." It would save time not having to answer questions that are unnecessary if you take the standard deduction.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Was very easy to use. Only problem I had was at final check, where I had entered a zero on a line on a 1009-R, so the program had wanted more information about it. I did not have more information and I did not know what to do, so I took out the zero and the program was happy then! So, a zero is different than no entry.
PROS: Product retains redundant info avoiding need to rekey info, Review process is VG CONS: Does not allow tracking of IRA EOY Balance until RMD time, Waiting over a week for refund status to change, Printing process not as efficient as in past