Reasonably good interview flow, but I am a former Jackson Hewitt tax preparer. One thing to add for the customer to access and print: the Qualified Dividend and Capital Gain Tax Worksheet. This worksheet is referenced on line 20 of Schedule D. The actual worksheet is on page 33 of the 1040 Instructions. This worksheet was used to prepare my return this (and most) years; why not provide access to it?
I have been unable to e file again this year... with no explain... no help... last year took weeks and tons of with outside the software... I won't buy the software again.
Pros: Fast
Cons: Time consuming, Hard to prepare, Hard to import documents