Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(137,666 Reviews)
Rating breakdown 137,666 reviews
5 Stars
91,448
4 Stars
25,455
3 Stars
9,088
2 Stars
4,758
1 Star
6,917
85%of customers recommend this product.
(
46,060 out of
53,907)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
It's been working for me
on March 18, 2026
Posted by: Mamacarol
from Raleigh, NC
I've been using HR Block tax software for years. I'm happy with the explanations and the price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3
Generally Very Good. Problems entering capital gai
on March 18, 2026
Posted by: Anonymous
from San Anselmo, CA
Verified Purchase:Yes
I've used HR Block Deluxe Plus State for several years without difficulties. This year I had difficulties adding data from a form that listed capital gains for sale of stocks. The form provided by Fidelity was not in synch with requested data by the HR Block software. It took me a great deal of time to enter the data. I was very unhappy with that. Otherwise all went well.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NORTH OLMSTED OHIO
Verified Purchase:Yes
IT IS EASY TO USE BUT I THINK THE WAY TO START UP THE APPLICATION NEEDS TO BE MORE SIMPLE AND LESS TIME CONSUMING.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northeast Ohio
Verified Purchase:Yes
Interview is thorough and intuitive. Easy for more experienced users to jump right to topics or forms they need and skip those that are unnecessary. Great feature = Live help available. Electronic filing = Speedy refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: RiseUp
from Illinois
Verified Purchase:Yes
Being using this software for several years and very happy with it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
Software has an error which support didn’t fix
on March 18, 2026
Posted by: MF24x7
from VA
I’ve used this software for years and this is the first time I have had a problem. Software produced a correct return, but saved return could not be reopened after closing the software. Took me many hours to find the exact reason for the problem to tell support, but they were not interested and actually cut my call.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: BD27
from Wichita, KS
Verified Purchase:Yes
I have used this software the last 4 years and it has been functional and relatively easy to use. It is nice to have it upload past records.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PNW
Verified Purchase:Yes
2025 software is full of flaws. No QCD support. Put IRA distributions on wrong line.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock