Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(137,666 Reviews)
Rating breakdown 137,666 reviews
5 Stars
91,448
4 Stars
25,455
3 Stars
9,088
2 Stars
4,758
1 Star
6,917
85%of customers recommend this product.
(
46,060 out of
53,907)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Cypress, TX
Verified Purchase:Yes
H&R Block Deluxe is still my favorite tax software for doing my federal income tax return. Although it is usually easy to follow and fill out, especially with the recent complicated tax legislation, I was confused about reporting my Required Minimum Distribution (RMD). I'm still not sure if I did it right.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chitown817
Verified Purchase:Yes
The validations are sometimes very frustrating. You fix the issue or confirm there is no error and it still comes up with a data issue. It also won’t say what/why it’s an error. If you’re going to say there’s an error, then tell me what the error is or how to fix it. For the most part the software is easy to use and guides you seemleasly.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lou_
Verified Purchase:Yes
I've been using this software since it was call Taxcut, I like it!
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: kev55
from Michigan
Verified Purchase:Yes
We have used this product for the last 6 years and will continue for the foreseeable future. Completed fed and state taxes in 6-8 hours. The overall interface is good for loading all material needed to complete our annual taxes. We typically have 10-12 W-2's and 1099's to load as well as going through the interviews for itemizing vs. standard deductions. However, one area that is more difficult to manage is back door roth and roth conversions. If you could provide more clear guidance or better interview structure on these topics that would be helpful. We usually have to look up other external sources for help in these areas.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern Maryland
Verified Purchase:Yes
I appreciate the new "AI" help. It was much easier to find answers to my questions this year. In the past, finding helpful information related to a specific question was the biggest issue I had with this software, so congrats on adding this feature!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Marietta GA
Verified Purchase:Yes
I’ve been using the H&R Block software for years and I really like it! It’s very user friendly!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
I have used H&R Block Deluxe for many years.
It’s so easy to use, but all encompassing of the IRS.
It’s so easy to use, but all encompassing of the IRS.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
I have been using this software for many many years. It does help me prepare my federal and California tax returns and I do have confidence that I am submitting proper and correct tax returns to the government and the state every time I use it. My complaint is that for the second time I have been unable to submit my tax returns electronically. There is an issue with pin number or something else, but the problem remains. I am unable to submit e-filing from this software for the second year around. I think next year I will try a different software.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock