I cannot locate anywhere how to claim the new deduction for interest on a new car loan.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I already sent in a review already last week and don't understand why this request for a review again. Why hasn't there been a response to me to my review from last week?
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Program was easy to use and clearly displayed. The print size was a bit small. I was usable to submit my state taxes electronically because of a limiting setting from 1099 data from an IRA. We have 80% of the RMD going to state taxes. I'll either change that in 2026 or use another software..
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
A very good program, but for me personally, I have to knock off one star because it did not account for foreign taxes paid as I think it should. That is, from 1099s, the program recognized that I paid foreign taxes and that the total amount was above the threshold that typically requires filling out Form 1119. However, it did not "force" me to fill out that form to the extent that I think it should. Otherwise, an excellent program that has suited my needs for the past 3 years (after many years of TurboTax).
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
It was easy to use. You put your trust into the sequence of transactions .
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
on March 17, 2026
Posted by: 2026right
from Fredericksburg VA
instructions are not easy to follow. had to repurchase the state return because I changed from PC to MAC. still don't know how to open State software. HELP
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.