Had faith that HR guided me along all pages of my return. I found most places to put my information. I liked that they could use my accounts and automatically put the information in where needed. It saved me a lot of time and trouble. They double checked everything at the end. So satisfying.
Pros: Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Very difficult to load for someone who is not real computer literate.. It was better when I could just slip a disk in and press "enter"
The blue type is much harder to read than black type, especially for tired eyes. Also world appreciate a larger font.
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I bought The HR Block Deluxe several month's ago with an online discount. I've used this HR Block Deluxe program with OK results for several years now primarily for the convenience of E-filing. However this year I ran into a snag E-filing that I couldn't resolve. This involved a supposed error relating to one of my 1099-R forms Payer ID number. Even after verifying all the numbers and passing HR Blocks final reviews, every attempt to E-file was rejected. Also, I feel HR Block's cost to E-file my State form is excessive and I'll just file both federal and state returns by mail.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
It’s my first year switching from the biggest brand tax software program and I am very happy I switched. No more frustrations. PROS: - Ease of use and experience way better than competitors - import of competitors tax forms was easy - Expected inputs, no surprises
CONS - You have to download a program to save your tax return as a PDF - jumping to a section is cumbersome - final review is a bit repetitive
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!