Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(137,197 Reviews)
Open Ratings Snapshot
Rating breakdown 137,197 reviews
5 Stars
91,171
4 Stars
25,349
3 Stars
9,050
2 Stars
4,740
1 Star
6,887
85%of customers recommend this product. 
(
45,773 out of 53,579
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4 out of 5
4
Good basic features
on March 16, 2026
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Basic data entry. But I find the price “high” for that
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy MaxSocial Media TeamMarch 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Form 5389 issue
on March 16, 2026
Posted by: Program form issues
from Illinois
Verified Purchase:Yes
I needed you to use form 5389 and your software was never updated to be able to send the form I have used your service for over 10 years and I don’t know that I’ll purchase it again next year because of the issue
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy MaxSocial Media TeamMarch 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Solid product that's easy to use
on March 16, 2026
Posted by: Anonymous
from Cullowhee, NC
Verified Purchase:Yes
Easy to use and completed my taxes efficiently. Thanks.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamMarch 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 16, 2026
Posted by: chp 21
Verified Purchase:Yes
Everything worked quite well. Still do not understand why I have to pay extra for state return.
Response from HRBlockBy MaxSocial Media TeamMarch 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Meets the need
on March 16, 2026
Posted by: VivTM
from Massachusetts
Verified Purchase:Yes
Fairly easy to use, I did find it difficult to hone in on specific topics to find answers. I find TurboTax does a better job.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy MaxSocial Media TeamMarch 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works Well
on March 16, 2026
Posted by: pg1956
Verified Purchase:Yes
This the 6th year I've used H&R Block to prepare my taxes and my daughter's. The program works very well and is a better bargain than Turbo Tax
Response from HRBlockBy MaxSocial Media TeamMarch 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Disappointed in HR Block Deluxe for Tax Year 2025
on March 16, 2026
Posted by: Anonymous
Verified Purchase:Yes
I could not upload my 1099 composite from Merrill and to manually load it., In prior years I was able to upload from Merrill. Called support which advised I should load it manually...manually loading is painful. Also, the program could not handle a premium amortization and accrued amortization adjustments to a 1099-INT from my broker from the interview process.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
3 out of 5
3
Response from HRBlockBy MaxSocial Media TeamMarch 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
always came thru even when problems happen
on March 16, 2026
Posted by: Anonymous
Verified Purchase:Yes
I've been using H R Block computer programs for over 40 years with good success.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy MaxSocial Media TeamMarch 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
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