The software is easy to use and with the guarantee makes it very appealing as well. The offer to help with an audit also makes it very appealing. Denny
Poor support. Found my questions answered by Turbo Tax. Can't phone support for this product. Software is buggy on reviews, highlights things for no apparent reason. Then you retype over the red highlight and it clears.
I've used this software for the last 3 years and it's been great. I especially like how it is able to automatically download previous year's data and all information from my brokerage into the appropriate forms. This latter area was always the most complicated and most prone to potential error. So far the IRS has not found any problems!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Easy to use, allows for various depreciation methods. Brings forward data from prior years and allows you to compare data from prior years. I have used it for over 10 years on a relatively complex return with little difficulty
Pros: Easy to prepare, Easy to import documents, Fast