Estimated tax for the state of California was added TWICE to the total Stste tax withheld. It cause the state tax e-file to be rejected! I filed it manually. It took over 5 weeks to get processed! - BAD!!!
Almost no support, interview questions are not clear and don't include all possibilities. The help button sends you directly to the IRS site, where you must fish for the answers.Makes even the most basic taxes, complicated. I'm 59 and have been doing my taxes a long time, we don't have anything special. But tax rules have changed over the years. I have been using this software for several years. I think I will spend a little more next year and go with someone else.
I like this software as it makes it easy to import your W-2', etc and even brokerage docs. It always does the trick, but some "data" items still always get hosed somehow, so not sure what's going on. Its also too bad that they dont have links to certain tax documents, or at least explain them. You have to pony up for more help if you need it.